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Coronavirus Travel Updates
12th April 2020
The Prime Minister’s announcement on Sunday 10th May was very positive about moving to the next level of the Coronavirus. Unfortunately it appears we are in the group of businesses that will not be allowed to open until the beginning of July. With this in mind we have suspended our own Waterside tours day excursion and holiday tour program until this time. Please be assured all monies held are protected and covered by our BCH bond.
New dates for all tours falling in this period will be reviewed and advised accordingly when we can reopen. I know all of our staff are keen to return to work and provide the service you love when it is safe to do so. Any refunds will also be processed on their return for tours that cannot be moved forward. I would like to thank you all for your patience at this unprecedented time and kind words.
Private hires of the coaches are still operational with the latest safety and cleaning guides being applied.
14th April 2020
A quick update on some of our day excursions we have rescheduled.
- Salisbury was 7.4.20 now Tuesday 4th August 2020
- Raf Hendon was 10.4 20 now Friday 7th August 2020
- Bath was 11.4.20 now Saturday 8th August 2020
- Windsor was 12.4.20 now Saturday 22nd august 2020
- Cardiff was 13.4.20 now Saturday 15th august 2020
- Chichester 15.4.20 now Wednesday 5th August 2020
- Kingston Lacey 19.4.20 now Sunday 9th August 2020
We are still taking bookings for these new dates, so please call 02380 844788 between 9.30 to 1.30 Monday to Friday and your name can be added to the seating plans (payment can be taken when we reopen).
Our two dates for Tutankhamun have been cancelled today and we are awaiting news from them on our refund. Everyone booked on these tours will be contacted with varies options to transfer to other excursions, credit note or refund.
Our holiday to Norfolk Broads and Welsh Landscapes have also been cancelled, again we will contact everyone booked on these tours with various options.
Stay safe everyone.
17th March 2020
We understand that many of our customers may be anxious about their travel arrangements following the recent announcement from the Government. So anticipating further changes to current advice in the near future, we are reviewing all tours due to leave between the 16th March 2020 and the 30th April 2020.
The following trips will continue to take place:
- Saturday 21st March 2020 Hampton Court
- Sunday 22nd March 2020 Weymouth
Postponed trips are as follows:
- Sunday 29th March 2020 Spike Heritage Centre & Guildford
- 31st March 2020 Adinkerke
- Friday 3rd April 2020 Avon Gorge Cruise & Lunch
- Tuesday 7th April 2020 Salisbury or Wilton
- Friday 10th March 2020 RAF Hendon
All monies from postponed trips will be credited to the new dates.
Cancelled trips are as follows:
- Saturday 4th March 2020 Ideal Homes or Westfields
All monies from cancelled trips will be refunded.
All other future day trips will run as planned at present.
The Holiday to the Norfolk Broads & Steam Cruise on the 27th April 2020 will still be taking place.
We would like to emphasise we are continuing to do everything to minimise the risk of contamination with stringent sanitization of each coach after each group. This include the air conditioning, all hard surfaces, seat belts etc.
You may cancel your confirmed booking at any time before departure. You may also transfer your booking if required to do so. Both may incur fees, depending on how far in advance you make the cancellation/changes.
In the event that we have to cancel your tour, we will refund all monies you have paid to us. We will of course endeavour to offer you comparable alternative arrangements where possible, which you may choose to book in place of those cancelled.
For full terms and conditions, please see our Booking Conditions.